All the features you need for e-commerce marketing
Email, SMS, and WhatsApp messaging in one platform. Automate campaigns, connect with unlimited contacts, and grow your store without complexity.
Start free
Email and SMS campaigns with unlimited contacts
Most platforms charge more as your audience grows. We don't. Every paid plan includes unlimited contacts, so your marketing can scale with your business.
Omnichannel marketing
Manage Email, SMS, and WhatsApp messaging from a single platform. Send multi-channel campaigns and put your revenue growth on autopilot.
Design professional email campaigns in minutes. Send newsletters, promotional emails, and automated sequences that convert.
SMS
Send cart reminders, flash sales, and order updates straight to customer phones with instant delivery and high open rates.
Send WhatsApp messages with product images and rich media. Perfect for personalized promotions and interactive messaging.
Automatic message routing across every channel
Smart channel fallback ensures every message reaches your contacts, automatically switching between Email, SMS, and WhatsApp to guarantee delivery. This ensures your most important updates arrive 100% of the time. You set the rules. We handle the routing.
Start free
Shopify integration
Connect your Shopify store in minutes. contact.center™ syncs your products, customers, and orders automatically to power your campaigns.
Real-time sync
Install from the Shopify App Store and your products, customers, and orders sync automatically in real-time.
Shopify event triggers
Start workflows when important events happen in your store like first purchases, repeat orders, or abandoned carts.
Dynamic product blocks
Pull products from your catalog into emails. Use browsing and purchase data to automatically personalise campaigns.
Marketing automation
Build automated customer journeys across email, SMS, and WhatsApp. Reach customers at the right moment without the manual work.
Visual automation builder
Create automation workflows using a visual canvas. Drag steps, connect them, and adjust campaigns easily.
Custom triggers & conditions
Start workflows based on real customer actions such as purchases, clicks, and other Shopify events.
Conditional splits
Branch your workflow based and send contacts down different paths based on behavior or profile data.
Time delays & wait steps
Control the timing of every message. Wait hours, days, or until a customer takes a specific action.
Multi-channel workflows
Combine email, SMS, and WhatsApp messaging inside one automation flow and increase customer engagement.
Automation templates
Start with ready-made workflows like welcome series, cart recovery, and post-purchase sequences.
Email marketing tools
Powerful email marketing tools for e-commerce brands. Everything you need to build and send email campaigns that actually convert.
Drag & drop editor
Build email campaigns visually. Add images, buttons, products, and text – no code needed.
Email templates
Start from professionally designed templates or create your own. Save sections and reuse them across campaigns.
Custom HTML emails
Full HTML control for those who want it. Paste your code, preview it live, and send with confidence.
Mobile optimisation
Every email is optimized for mobile devices. Preview how campaigns will appear on different screen sizes.
Email scheduling
Write campaigns today and schedule them to send later. Choose the exact time your audience should receive them.
Dynamic content
Show different content to different contacts. Personalise messages using your e-commerce catalogue.
Reliable email deliverability
Keep your sender reputation clean and emails out of spam folders with built-in authentication and deliverability tools.
Custom domain sending
Send from your brand domain to build trust with customers and protect your sender reputation.
DKIM and SPF authentication
Authenticate your domain with DKIM and SPF to improve deliverability and verify your emails with inbox providers.
List health management
Keep your contact list healthy and sender reputation strong with automatic bounce and unsubscribe management.
Advanced contact segmentation
Improve open rates and conversions by sending the right message to the right customers.
Tags and
segments
Use tags and segments to organise your contacts by behavior, demographics, and preferences for precise targeting.
Personalised messages
Use customer data such as name, location, or birthday to create campaigns that feel relevant and timely.
Behaviour-based segmentation
Create segments based on customer behaviour such as email opens, clicks, or Shopify events.
Marketing analytics & reporting
Track performance across email, SMS, WhatsApp, and automation workflows to optimize campaigns based on real data.
Email performance metrics
See how every email performs with detailed campaign metrics and deliverability insights.
SMS & WhatsApp analytics
Measure performance across SMS and WhatsApp with delivery, open, and click metrics.
Automation performance tracking
Understand how contacts move through each workflow and identify the moments that drive results. text
For individuals, teams and agencies
Work solo or with your team. Assign roles, manage access, and keep campaigns organised as you grow.
Multi-user access
Invite your team and collaborate on campaigns, automations, and reporting from one shared account.
Multiple workspaces
Manage multiple brands, clients, or business units from one account. Each workspace stays separate.
Role-based permissionsComing soon
Assign roles and permissions so your team has the right level of access without compromising control.
Get started with contact.center™ today
Try contact.center™ for free and see how simple Email & SMS marketing can be.
Start free
FAQ
Everything you need to know about our features and how they work.