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SMS marketing for e-commerce

Drive more revenue with automated SMS campaigns, global delivery, and unlimited contacts.

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Too instant to ignore

High-performance SMS designed to reach every customer - instantly, directly, and without inbox competition.

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Global sender IDs

Send as your brand name, a dedicated toll-free number, or a carrier-assigned ID in 45+ countries. Ensure your brand is recognized and compliant in the market you serve.

Global sender IDs

Shopify integration

Sync your store in minutes to power SMS campaigns with real-time product data, customer behaviour, and automated order triggers directly from Shopify.

Shopify integration

Unlimited contacts

Grow your SMS list without limits. Every paid plan includes unlimited contacts so you can scale your audience while only paying for the messages you send.

Unlimited contacts

Complete mobile messaging toolkit

Professional tools designed to handle high-volume SMS campaigns with precision and compliance.

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Campaign builder

Create compelling SMS campaigns in minutes. Write, personalise, and preview your messages before sending.

SMS automation

Launch 24/7 revenue drivers like abandoned cart reminders and back-in-stock alerts using a visual builder that requires zero coding.

Advanced segmentation

Target shoppers by purchase history and browsing behavior to ensure your messages land with the right audience every time.

Message scheduling

Write your campaigns today and schedule them for any time. Reach your audience when they're most likely to act.

SMS compliance

Stay compliant with built-in opt-in management, consent capture tools designed for TCPA and GDPR, and automatic unsubscribe handling.

SMS analytics

Track every delivery, click, and conversion with detailed campaign metrics to identify what drives revenue and optimise every future send.

Smart channel fallback

Ensure every message reaches your contacts with automatic channel switching between Email, SMS, and WhatsApp.

Dynamic content

Tailor SMS with live Shopify data. Automatically sync products, real-time pricing, and customer details into your campaigns.

Link shortening

Track every click with shortened links that redirect customers directly to your Shopify checkout or specific product pages.

Start turning SMS into revenue

Instant delivery, unlimited contacts, and automation that runs without you.

Automated WhatsApp sequences to scale sales

Launch automated WhatsApp sequences designed to recover lost revenue and drive repeat purchases on autopilot.

Seasonal & flash sales

Seasonal & flash sales

Maximize peak shopping periods with SMS. Schedule Black Friday, Cyber Monday, and flash sale messages in advance.

Abandoned cart recovery

Abandoned cart recovery

Recover lost sales with timed SMS reminders that include live product data and a direct link back to checkout.

Product launches

Product launches

Build anticipation and drive immediate demand by converting audience attention into sales with SMS announcement flows.

Re-engagement & Win-back

Re-engagement & Win-back

Identify inactive customers and automatically trigger exclusive mobile-only offers to bring them back to your Shopify store.

Welcome series

Welcome series

Turn new subscribers into buyers immediately with automated welcome texts that deliver "first-purchase" incentives directly to their phones.

Post-purchase loyalty

Post-purchase loyalty

Keep customers engaged after the sale with order confirmations, shipping updates, and personalised cross-sell recommendations.

SMS
+ Email + WhatsApp

Unify your marketing into a high-performance workspace where all channels work together.

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contact.center™ combines email, SMS, and WhatsApp into one automation engine to maximize your reach and drive consistent revenue without the friction of managing disconnected apps.

Get started with contact.center™ today

Try contact.center™ for free and see how simple Email & SMS marketing can be.

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FAQ

Everything you need to know about contact.center™ SMS marketing and how it works.

Can I try SMS before committing to a plan?

Yes. Pay-as-you-go SMS is available on all plans - add funds to your balance and test campaigns without commiting. When you're ready to scale, the Omnichannel plan delivers better per-SMS pricing.

How does SMS pricing work?

SMS is available on every plan. You can send SMS on a pay-as-you-go basis - no commitment required. The Omnichannel plan includes messaging credits and offers significantly better per-message rates than pay-as-you-go, with the option to top up credits at any volume.

Can I personalise SMS with my Shopify data?

Yes. Product names, prices, inventory status, browsing history, and past purchase data feed directly into your SMS campaigns - updated in real time from your store.

What kind of automated SMS flows can I launch?

Every essential e-commerce flow: seasonal sales, abandoned cart reminders, post-purchase follow-ups, win-back campaigns, and price drop notifications - all triggered automatically by customer behaviour.

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